Building the right team is crucial for entrepreneurs seeking to scale their business so they can eventually step away from the day-to-day operations. Regular evaluation and being willing to make tough and quick decisions is required.
In this episode of Dadpreneurs Rising, Carl Taylor discusses the importance of having the right team in place to build a business that can operate without you being involved in every aspect. He emphasises that you can’t achieve this without assembling a synergistic, efficient team.
Carl advises taking a close look at your current team members and evaluating their performance. Some may be high performers you want to keep, while others may be underperforming and need either additional training and support or eventual replacement.
When someone is underperforming, Carl suggests first taking responsibility and examining how you may have failed to provide them with the necessary tools, clarity, direction, or support for them to succeed in their role. However, he cautions against letting this process drag on indefinitely. The saying “Be slow to hire, but fast to fire” reminds us that a negative team member can quickly impact the entire team’s performance.
If additional support doesn’t lead to improved performance, Carl advises making a quick decision to replace that person. The logistics of whether to hire their replacement first or let them go immediately depends on the situation. The key is to act swiftly once the decision is made.
IN THIS EPISODE, YOU’LL DISCOVER…
- Why forming an efficient team is essential to building a business that works without you (00:38)
- The different people you might find in a team (01:04)
- The key to replacing someone in the team: make fast decisions and actions (03:10)
- A simple activity for business owners for building efficient teams (04:00)
QUOTES
- “If you want to be out to build a business that works without you, a business that you own and not operate, to do that you must have a team. You can’t achieve it without a team.” – Carl Taylor
- “If you let something drag out, if you have a rotten apple, it’s not long before that rotten apple can infect all the other apples.” – Carl Taylor
WHERE YOU CAN FIND CARL TAYLOR
Automation Agency
CarlTaylor.com.au
LinkedIn
Facebook
Twitter
TRANSCRIPT
Carl Taylor 0:00
You have the right people on your team.
Carl Taylor 0:14
Hey, Carl Taylor, your host here at Dadpreneurs Rising. And this is the show for you, if you’re a dad who runs your own business and you’re struggling or just maybe looking to improve the way you balance being an entrepreneur, being a husband and lover, being a father, and ultimately running a successful business, while not losing yourself as a man in the process. Now, today, I want to talk about your team. Because if you want to be out to build a business that works without you, which is a big thing that we do at the King’s Council and Dadpreneur Program that we put together, we help you become the owner of your business, right a business that you own and not operate. To do that you must have a team, you can’t achieve it without a team. Now, you may already have a team. And what I want to ask you is are they performing at the level you truly need? I find that when you build a team, you typically have a few different people, you have people who are performing and doing really, really well and you want to continue to bring them along the journey, everything you can you want to keep those people around. Then you have the people who are underperforming. And there’s usually two options. One is they need to be replaced, let go and find someone who can do a better job. Or they need to be upskilled. Now I personally am of the view that if I’m looking to replace someone, I first ask myself, How have I failed them? I take full responsibility and go if they’re not performing at the level I want them to perform that then maybe I haven’t provided them the tools, I haven’t provided them the support, and provided them the clarity or the direction or so they know what success looks like in their role. So I take full responsibility to go, How have I failed them? That is the first step. Don’t get into it. They’re just lazy. They’re just useless. Because that’s not setting them up or you up for success, take full responsibility and go, How have I failed them? How can I perform? How can I give them better support? How can I give them better tools? How can I give them better clarity? So take that step first and go Alright, can we get them where we need them to be? However, here’s the however, don’t let this process go on for periods of time, there’s a saying be slow to hire, be fast to fire. And so there was a reason for this, if you let something drag out, if you have a rotten apple, it’s not long before that rotten apple can infect all the other apples. And the same thing can happen in your business. If you have someone who’s not performing, or they’re in a really bad negative state that can very quickly start to impact even your top performance and send your business into a real mess. So you want to be quick to jump on saying, Hey, you’re not quite performing where I need you to be. Let’s get on a call and see how we can fix it. What’s going on, what’s going on in your life? What do you need? What have I not given you the systems take responsibility and go, How can you fix it? Then whatever they’ve said, do that, give them that support, do whatever you can to give them what they need. And if you see no improvement, then you got to make the quick decision to say hey, I actually am going to need to replace this person. Now there’s logistics around how do you replace someone? Do you just get rid of them and then go and try and find someone else. Do you try and find the new person so that you’re not completely left? That comes down to a real situation by situation. There’s no right or wrong. But there’s a preferred answer. But there’s no right way to do it. Because I’ve been in multiple situations, I’ve been in the situation where I’ve let someone go. And then all of a sudden, there’s a big gap, we didn’t have anyone to fill that role and became a mess. I’ve also been in the situation where I’ve tried to bring someone else in and get them ready and then let them go. And that can have its own challenges and misses too. So there’s no real right way to do it. The key thing is make a fast decision, and then make fast actions towards whatever it is. So whether that be putting the job out for the new person, whether that be getting rid of that person who needs replacing whatever it is, take a fast action. But if you have a team right now, and if you don’t have a team, I’ll give you something to do too. But if you have a team right now I want you to write up, get a sheet of paper and write them all out and just put a little tick or a cross, tick if you’re like, you know what, if I was done starting this business all over again, I would love them in my corner, I want them with me, tick, they’re your high performance, if it’s across? Or if it’s a question mark, you’re struggling to find an answer. It’s still ultimately across. So anyone who’s not a tick, they’re the people that you need to ask them and yourself, how have you found them? How have you let them down? What else do they need to perform? And once you’ve figured all that out, if they are still not performing, it’s time to replace them. Or maybe the replacement can be with technology and not another team member. It’s going to depend on the role. I’ll leave that with you. If you do not have a team. What I want you to do is list out all the things you currently do, everything you do, and I want you to go like if I was starting my business all again, would I want to be doing this, tick or cross, and everything you have a cross next to is who you need to hire to fill that role? You need to find someone who will do that task so you can focus on the stuff you love, which is the ticks. If you need help doing any of this, you can all obviously reach out to us over at dadpreneur.com. Until next time, keep up the journey.
Hey fellow dadpreneur. Thanks for tuning into today’s episode. If you’ve missed something said on today’s episode, you can find transcripts, links, and other notes from today’s episode, as well as all other episodes over at rising dot show. That’s dot show not .com So head over to rising dot show to get all the information that you need.