The CEO is an integral member of any business. Top management decisions and overall operations fall on the shoulders of this person and we may think that the business may not be able to operate well without them.
But what if the CEO needs to step out of the business for a while? Could the business still run smoothly without them?
For this week’s episode, Carl and Peter talk about the role of a CEO and how the business can thrive, even if the CEO needs to step away for a while.
IN THIS EPISODE, YOU’LL FIND OUT…
- What tasks should a CEO do? (7:20)
- The value of the CEO (9:55)
- Strategic direction by the CEO (12:29)
- Key differences between a leader and an investor (13:08)
- Empowering and backing up your team in decision-making (19:00)
- The reality of the CEO’s finances (19:50)
- Handling customer feedback while away from the business (25:05)
- Should you be always available to your customers? (29:16)
- Responding vs the architecture of good customer service (30:30)
- Keys to having more time and freedom as a CEO (32:01)
ADDITIONAL RESOURCES
The Great Game Of Business by Jack Stack
WHERE YOU CAN FIND US
CARL TAYLOR
Automation Agency
CarlTaylor.com.au
LinkedIn
Facebook
Twitter
PETER MORIARTY
iTGenius
LinkedIn
Facebook
Twitter
Like this episode? We’d love to hear your feedback and comments. Let us know by leaving a review below or share our podcasts with your friends.